what are the odds? (colleendetroit) wrote in component_help,
what are the odds?

  • Mood:

Aw, hell.

Took nearly a week for Livejournal to get back to my support request for the 'sudden' change to sidebars in August, but there remains no resolution. This was what I heard back:
"Thank you for your report, and I apologize for the delay in responding to your request. We've tested the base Component styles, and are unable to reproduce this problem; the customizations made to your style are causing this to occur.

Due to the number of requests received, LiveJournal support volunteers do not provide one-on-one customization assistance such as this. This FAQ located at [http://www.livejournal.com/support/faqbrowse.bml?faqid=138] links to various resources for customizing your journal.

If none of these sources help you, you will need to look to a CSS tutorial on the web for further information. Alternatively, you may wish to look for a community that offers one-on-one customization support. Information on finding communities can be found at [http://www.livejournal.com/support/faqbrowse.bml?faqid=85]."

Well, as I didn't make any changes to my style to create this issue (and I responded to the 'support' as such), it seems to me that something within Livejournal suddenly changed when things got funky...yet it's up to us, the users, to figure it out. Nice.


  • Post a new comment


    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened